Delivery Policy

Thank you for choosing Mr. Big Man for your plus-sized menswear needs. We are committed to providing a seamless and reliable delivery experience for our customers. Please review our delivery policy below:

  1. Delivery Zones and Charges: a. Ireland: Delivery within Ireland is available at a flat rate of €5 per order. b. United Kingdom: Delivery to the United Kingdom is available at a flat rate of €10 per order. c. Global Orders: For international orders outside Ireland and the United Kingdom, delivery charges will vary based on the destination, package weight, and other external factors. The applicable delivery charges will be calculated and displayed at the checkout.

  2. Delivery Timeframe: a. Ireland: We aim to deliver orders within 2-4 business days from the date of purchase for deliveries within Ireland. b. United Kingdom: Orders to the United Kingdom are typically delivered within 3-5 business days from the date of purchase. c. Global Orders: Delivery times for international orders may vary depending on the destination and other external factors. An estimated delivery timeframe will be provided at the checkout.

  3. Order Processing and Dispatch: a. Order Confirmation: Once your order is placed, you will receive an order confirmation email containing your order details and shipping address. Please review this information carefully and contact our customer support team immediately if any changes are required. b. Order Processing: We strive to process orders promptly. Orders are usually processed within 1-2 business days from the date of purchase. However, during peak periods or promotional events, order processing times may be slightly longer. c. Dispatch Notification: Once your order is dispatched, you will receive a notification email with the tracking information, allowing you to monitor the progress of your delivery.

  4. Shipping Partners: a. Domestic Deliveries: We partner with reliable local courier services to ensure safe and efficient delivery of your orders within Ireland and the United Kingdom. b. International Deliveries: For global orders, we work with trusted international shipping providers to ensure timely and secure delivery to your destination.

  5. Tracking Your Order: a. Order Tracking: You can track the status of your order by using the provided tracking number in the dispatch notification email. Visit our website and enter the tracking number in the designated tracking section to view the real-time progress of your delivery. b. Support: If you encounter any issues with tracking your order or require assistance, please contact our customer support team, and we will be glad to assist you.

  6. Customs and Import Duties: a. International orders may be subject to customs fees, import duties, or other applicable taxes imposed by the destination country. These charges are the responsibility of the recipient and may vary depending on the country's regulations. Mr. Big Man is not liable for any additional fees incurred during the customs clearance process.

  7. Returns and Exchanges: For information on our returns and exchanges policy, please refer to our dedicated Returns and Exchanges Policy page on our website.

Please note that the delivery policy outlined above is subject to change without prior notice. We recommend reviewing our policy regularly to stay updated on any modifications.

If you have any further questions or need assistance with your order, please feel free to contact our customer support team via email or phone, as listed on our website.

Thank you for choosing Mr. Big Man. We appreciate your business and look forward to providing you with a satisfying shopping experience.